Privacy Policy

We want our costumers to feel save and therefore take the protection of personal data very seriously.

Our privacy policies are in accordance with the legal provisions of the Data Protection Act 2000 (DPA 2000).

1. What is ?personal data??

Personal data is any information that could cause a person can be identified, directly or indirectly, such as name, address, e-mail address, date of birth, occupation, bank account, etc..

2. Collection and processing of personal data

Personal data shall be only collected insofar as the costumer voluntarily provides such data, for instance by registration, ordering or requesting information. When a costumer browses our site, we may automatically (not by registration) collect general connection data, which is not allocated to a specific person. This is for example information about the used internet browser, the operating system, the domain name of the website from which you visit us, the number and duration of visits and the viewed pages. This information is used by us only to increase the attractiveness of our website and to improve the content of our website.

For many reasons we use cookies, for example to increase the attractiveness of using our website and to enable the use of certain functions. Cookies are small text files that are stored locally on the computer of the person who visits our website. Because of that you are recognized when you visit our website again. Most cookies we use are deleted from your hard drive after you stop browsing our website (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer at your next visit (so-called persistent cookies). Our partner companies are not allowed to gather, process or use personal data through cookies.

This website uses Google Analytics, a web analytics service provided by Google Inc. (?Google?). Google Analytics uses ?cookies? that are stored on your computer to analyze how you use the website. The information about your use of this website, provided by the cookies, is usually sent to a Google server in the USA and stored there. If you activate the IP anonymisation on this website, your IP address from Google gets truncated within the states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptions your full IP address is sent to a Google server in the USA where it is shortened. Google uses this information on behalf of the site owner to evaluate your use of the website, compile reports on website activity and provide other services that are related with the use of this website and the internet. The IP address that is provided by your browser for Google Analytics will not be linked with other data from Google. You may refuse to use cookies by changing the settings on your browser. However, we would like to point out, that in this case, you will possibly be not able to use all features of this website. You may also prevent that Google collects and uses the data about your use of this website (including your IP address) produced by the cookies from Google by downloading and installing this browser plug-in

We save the contract details and send you your order information and our terms and conditions via e-mail. You can always read the terms and conditions here . Your order information is for security reasons no longer available on the internet.

3. Transfer of the user?s personal data and third party use

All personal data that is collected while using the internet, is only used in accordance with the relevant legislation on the protection of personal data. This is only to fulfill the contract or respond to questions of the customer.

The personal data shall be used only for marketing purposes if the customer has given us his permission. The customer can give us this permission also before he orders something. This consent may be revoked at any time with effect for the future.

We assure you that we will only pass on personal data to third parties if this is necessary to fulfill the contract.

When registering for our newsletter, your email address will be used for advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe any time.

4. Security

We do everything that is technical and organizational necessary to protect personal data against accidental or unlawful destruction, alteration, loss, unauthorized disclosure and unauthorized access. Therefore, we use a secure SSL connection for the following data:

  • personal data during registration (name, address, phone number, etc.)
  • selected payment
  • credit card and account information


We save the contract details and send you your order information and our terms and conditions via e-mail. You can always read the terms and conditions here . Your order information is for security reasons no longer available on the internet.

5. Right of information

If requested we inform the customer which of his personal data is stored by us. We also rectify, delete or block the personal data any time, if the customer desires.

6. Credit assessment and scoring

When we deliver our goods or service before payment, for example when making a purchase on account, we do a credit check on the basis of mathematical and statistical methods if this is necessary to protect our legitimate interests. This credit check is done for us by SCHUFA, Kormoranweg 5, D-65201 Wiesbaden or by the Association for the protection of creditors of 1870, Wagenseilgasse 7, A-1120 Vienna. For the credit check we provide the necessary personal data to SCHUFA Holding AG or to the Association for the protection of creditors. We use the obtained information about the statistical probability of payment default to decide whether we conclude a contract or terminate a contract. The credit report contains probability values (score values) which are calculated by scientifically recognized mathematical and statistical methods. Your personal address is included in the calculation. But your concerns will be considered in accordance with the statutory provisions.

7. Kontakt

Teng Long Trading GmbH & Co KG
Wiener Strasse 45
A - 3100 St. Pölten

Tel.: +43 (0) 2742/ 26 583 - 0
Fax: +43 (0) 2742/ 26 583 - 10

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English English


Quick and smooth processing of your purchase is a matter of importance for us.

Contact Contact us




Tel.: +49 (0)34953 8196-0



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