Shipping and handling

The delivery shall take place ex works to the delivery address specified by the customer.
The goods are shipped from Germany with UPS or DPD and in individual cases from Austria with DPD.

The choice of the shipping service provider is incumbent upon the seller. 

Germany (island surcharge EUR 12,60 VAT (20%) included) EUR 4,90 (up to 30kg)
Austria EUR 4,90 (up to 30kg)
Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom
EUR 8,50 (up to 30kg)
Switzerland EUR 14,92 (up to 30kg)


For orders weighing over 30 kg, a flat fee of EUR 19,50 applies.
For shipments on account (applicable solely to schools, hospitals, physicians, physiotherapists) an additional EUR 3,- (incl. 20% VAT) incur.

The respective shipping weight is listed on the page of the product.

For deliveries to non-EU countries additional taxes, duties and fees may apply:

More information to taxes can be found at:
Taxes and custom union  

about import sales tax: 

and especially for Switzerland at:   
Swiss Federal Customs Administration EZV

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Quick and smooth processing of your purchase is a matter of importance for us.

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Tel.: +49 (0)34953 8196-0



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